First of all, please check that the e-mail address in your profile or Ad is correct. If you are using an Autoresponder or a Spam-Filter, please click here for more information.
We cannot do so as we place high importance on the privacy of our Users. You may view our
for more details. To contact a User who has posted an Ad, you have to click on the Reply to Ad hyperlink at the bottom of the Ad. He/she will receive a notification e-mail and will subsequently respond to you.
Try writing again to the other User. To show your sincerity it is best to avoid one-liner messages. Courtesy also helps. However, even the best message does not guarantee a reply. There are usually a few reasons for this:
Your message may not have connected with the person.
The final point happens quite frequently, just as it can in real life. If you don't get a reply in a week or so, try re-writing your message, possibly in a different manner. However, don't be too persistent. If you don't hear from the person after the third message, maybe it's time to move on. There are plenty of other matching Ads out there!
I received a notification e-mail that I have a message, but when I logged in there was no message?
Please check that you have logged in with the correct Username, as you may have registered for multiple accounts on our system. The correct Username is always sent with the notification e-mail. Our Messenger stores all messages for 30 days, after which they are automatically purged. Otherwise, you should be able to see them in your Inbox.
How do I respond to Users who have replied to my Ad?
When another User replies to your Ad, you will automatically receive a notification e-mail. You can respond to the reply by
using the hyperlink provided in the e-mail. Do NOT reply directly to this e-mail else your response will not reach the intended party. This is because the sender and return-address of the notification e-mail is an automation system.
I spotted a suspicious Reply or Ad. How do I alert the Support Team?
If you do come across something suspicious, please alert us immediately by clicking on the Alert Support Team hyperlink found on the left panel of every Reply or Ad. CarsonChanTravel's Adpost takes a tough stance against any abuse of our service.
How many Ads can I post?
You may post any number of Ads as long as they are relevant to the categories that you are posting in, and that they are not repeated Ads.
Can you help me to post/edit/delete my Ad or to upload photos?
No, it is our policy not to modify any Ad content on behalf of our Users. This is to maintain Users' accountability for Ad content.
Can you search for Ads that meet my criteria and notify me?
Yes, we do provide an Auto-Notify feature to achieve this. Click here to get help on setting up your Auto-Notify Agent.
I wish to stop receiving replies, auto-notifications, or other emails. What should I do?
As long as your Ad is still running, it will continue to attract replies. If you do not wish to receive any more replies, please delete your Ad. If you do not wish to receive any more auto-notifications, please delete your Auto-Notify agent. Notification emails sent from our system contain easy instructions to unsubscribe.
I wish to delete my account. What should I do? Can I sign-up again in future if my account is deleted?
Please
to notify us to delete your account. You will at any time be able sign-up for our services again.
My questions are not answered here. Are there help pages available online which explain how to use your Classifieds
features including Auto-Notification, Checklists and more?
Yes, we have an online Help section. Click here to access our Help Topics.
My questions are still not answered. Can I reply to the notification e-mails to ask for help? How do I contact the Support Team?
Please do NOT reply to the notification e-mails. Your response will not reach us, because the sender and return-address of the notification e-mails is an automation system.
We have a dedicated support center for all queries. Please
to contact us if you have any queries that are still not answered.
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